Rent your property,
not your time
Lettie handles 24/7 tenant triage on WhatsApp. Save hours of time, automatically resolve issues, and get compliance-ready reports for every task. No calls, no chaos - just calm control.
5/5
Built for UK Property Market
Get started in 3 easy steps
Sign up in 60 seconds
Sign up in 60 seconds to the web dashboard. No credit card required.
Add your properties & tenants
Add your property details and invite your tenants to connect via WhatsApp.
Let Lettie do the rest
Every request is automatically logged and triaged, creating a complete audit trail.
Stop wasting time,
start being compliant
Our 2025 Landlord Report found that complying with the upcoming Renters' Right Act is the #1 worry for self-managing landlords. The problem is that 92.5% are still using manual logs, leaving them dangerously exposed.
Centralised Evidence Locker
Attach repair invoices, gas safety certificates, and add private landlord-only notes. All your proof, all in one place.
Automatic Audit Trail
Get a time-stamped, un-editable log of every tenant message, AI reply, and action taken. Your perfect compliance record, built automatically.
1-Click Legal Reports
Instantly export a clean maintenance report for any tenant or property. Your audit-ready data is one click away.
Awaab’s Law Compliant Triage
Automatically collecting the data to prove you acted fast.
Your tenants will love Lettie
The latest data on UK consumer behaviour speaks for itself.
74%
of customers prefer an advanced bot for instant answers
PSFK Report, 2024
17%
of tenants with repair issues haven’t even reported them. 36% said it was too much hassle.
Hodge Jones & Allen, 2023
60%
of 18–45 year olds already trust AI chatbots to provide information.
Five9 / Info-Tech, 2024
#1
Tenant frustration is slow response times, not talking to a bot.
Zendesk / HJ&A, 2023
Expert-grade AI, built for property
We built Lettie to be different - a reliable, expert tool you can depend on.
Visual AI Analysis
AI analyses tenant photos to instantly identify faults and assess severity, cutting out guesswork and endless clarifications.
Trained on Thousands of Real Issues
Our AI isn’t guessing. It’s trained on a massive library of real maintenance cases and appliance & boiler manuals to triage problems with expert precision.
Live Internet Access
Our AI isn’t stuck in the past. Lettie can access live, up-to-the-minute data to check anything — even weather reports that could affect a property.
Seamless WhatsApp Integration
No new apps or accounts for your tenants to download. Lettie works instantly on a platform UK tenants already use every day, providing a seamless, professional service.
Manuals On-Demand
Lettie has instant access to thousands of appliance and boiler manuals. It can provide specific, accurate guidance for a tenant’s exact make and model, helping them self-solve simple issues.
Expert-Grade Triage
Every issue is assessed for urgency, categorised by type, and routed — giving you a clear, prioritised view of what needs attention.
Try it yourself on WhatsApp
Use your phone to scan the QR code or click the link below for a free demo on WhatsApp. See exactly how Lettie handles a maintenance request from start to finish. It's free and takes less than a few minutes.
Zero spam. Guaranteed. Your number will never be used for marketing.
Simple, transparent pricing
Pick the plan that fits your portfolio. No hidden fees, cancel anytime.
Select your plan
Professionalup to 8 propertiesEverything you need for up to 8 properties.
Everything included
- AI Triage via WhatsApp
- Web Dashboard & Issue Log
- Automatic Audit Trail
- Automated Tenant Onboarding
- 1-Click Legal Reports
- Compliance Evidence Locker
- Visual AI Photo Analysis
Trusted by landlords across the UK
5/5 on Google
Alan Bristow
Portfolio Landlord
“Lettie has completely changed how I handle tenant repairs. Every issue gets logged automatically, and I get a clear summary without chasing messages. It’s saved me hours of admin and given me the proof I need for compliance.”
Rose Marasco
Family Business
“Our family’s rental business has tried countless systems, and AskLettie is the first one that genuinely saves us time on maintenance issues. Tenant reports are handled instantly, and the documentation is spot-on.”
Ellie Lockhart
Professional Landlord
“As a landlord, I take maintenance seriously — but keeping a full record used to be a nightmare. Lettie automatically tracks every message and repair, which is a huge help with the new Renters’ Rights Act.”
Sam Adams
Private Landlord
“I only manage a few properties, so I don’t have a managing agent. AskLettie bridges that gap perfectly — it’s professional, easy to set up, and my tenants actually prefer it to ringing me.”
Richard Daniels
Portfolio Landlord
“Before using Lettie, I was getting calls and texts at all hours. Now everything goes through the chatbot — tenants get instant answers, and I get a tidy report. It’s like having a 24/7 property assistant!”
Alan Bristow
Portfolio Landlord
“Lettie has completely changed how I handle tenant repairs. Every issue gets logged automatically, and I get a clear summary without chasing messages. It’s saved me hours of admin and given me the proof I need for compliance.”
Rose Marasco
Family Business
“Our family’s rental business has tried countless systems, and AskLettie is the first one that genuinely saves us time on maintenance issues. Tenant reports are handled instantly, and the documentation is spot-on.”
Ellie Lockhart
Professional Landlord
“As a landlord, I take maintenance seriously — but keeping a full record used to be a nightmare. Lettie automatically tracks every message and repair, which is a huge help with the new Renters’ Rights Act.”
Sam Adams
Private Landlord
“I only manage a few properties, so I don’t have a managing agent. AskLettie bridges that gap perfectly — it’s professional, easy to set up, and my tenants actually prefer it to ringing me.”
Richard Daniels
Portfolio Landlord
“Before using Lettie, I was getting calls and texts at all hours. Now everything goes through the chatbot — tenants get instant answers, and I get a tidy report. It’s like having a 24/7 property assistant!”