Built for teams & agencies
Scaling a portfolio requires control. Our Agency plans give you granular permissions, branch-level data isolation, and bulk management tools designed for volume.
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Role-based access control
Stop sharing one password. Give every Property Manager their own secure login with permissions tailored to their role (Admin, Owner, Member or Viewer).
Branch-level data isolation
Keep your data clean. Configure visibility so staff in your Oxford branch only see Oxford properties, while HQ sees the full picture. Perfect for franchises or multi-office setups.
Unlimited scale & custom limits
Don't hit a glass ceiling. We remove the property and tenant caps, allowing you to scale from 50 to 5,000 units on a single infrastructure.
One-click bulk migration
Onboarding shouldn't take weeks. Export your property list from your current CRM and import thousands of units instantly via our CSV mapping tool.
Fully branded WhatsApp profile
Tenants see your logo as the profile picture, your agency name in the header, and your dedicated phone number. Lettie operates entirely in the background.
Custom bot persona
Don't want to call it "Lettie"? No problem. Name your assistant "maintenancebot", "Ask [Agency Name]", or give it a human name like "Sarah" to fit your brand voice.
Tailored onboarding flows
Rewrite the initial "Hello" message and onboarding instructions to match your agency's tone of voice. Control exactly how your tenants are introduced to the system.
Seamless brand experience
Build trust by keeping the experience consistent. Tenants never have to download a third-party app or visit a URL that doesn't match your domain.
Connects with your system of record
Eliminate double-entry. Lettie pushes data where it needs to go.
Native Street.co.uk sync
Our flagship bi-directional integration. Lettie pulls active tenancy data from Street to verify users, and pushes maintenance tickets directly into Street.
Open API & webhooks
Have a custom tech stack? Use our developer-friendly API and Webhooks to listen for events and trigger workflows in Zapier, n8n, or your own internal tools.
Bespoke CRM intergrations
Don't see your CRM listed? For Enterprise clients, our engineering team can build custom middleware to bridge Lettie with legacy systems or proprietary databases.
