Rent your property,
not your time
Lettie handles 24/7 tenant triage on WhatsApp. Save hours of time, automatically resolve issues, and get compliance-ready reports for every task. No calls, no chaos - just calm control.
Trusted by landlords and letting agents across the UK.
Get started in 3 easy steps
1
Sign up in 60 seconds to the web dashboard.
2
Add your property details and invite your tenants.
3
Let Lettie do the rest. Every request is automatically logged and triaged creating a complete audit trail.
Stop wasting time,
start being compliant
Our 2025 Landlord Report found that complying with the upcoming Renters' Right Act is the #1 worry for self-managing landlords. The problem is that 92.5% are still using manual logs, leaving them dangerously exposed.
Centralised Evidence Locker
Attach repair invoices, gas safety certificates, and add private landlord-only notes. All your proof, all in one place.
Automatic Audit Trail
Get a time-stamped, un-editable log of every tenant message, AI reply, and action taken. Your perfect compliance record, built automatically.
1-Click Legal Reports
Instantly export a clean maintenance report for any tenant or property. Your audit-ready data is one click away.
Awaab's Law Compliant Triage
Automatically collecting the data to prove you acted fast.
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Your tenants will love Lettie
Our 2025 Landlord Report showed landlords are worried about this. The latest data on UK consumer behaviour shows the exact opposite.
74%
of customers prefer a advanced bot for instant answers
Source: PSFK Report, 2024
17%
of tenants with repair issues haven't even reported them. Of that group, 36% said it was too much hassle.
Source: Hodge Jones & Allen, 2023
60%
of 18-45 year olds already trust AI chatbots to provide information.
Source: Five9 / Info-Tech, 2024
#1
Tenant frustration is slow response times, not talking to a bot.
Source: Zendesk / Hodge Jones & Allen, 2023
Expert-grade AI,
built for property
We built Lettie to be different - a reliable, expert tool you can depend on. Here's what's under the hood:
Next-Generation Reasoning Engine
Lettie is powered by one of the most advanced AI models in the world. It understands complex, nuanced tenant messages, not just keywords.
Trained on Thousands of Real Issues
Our AI isn't guessing. It's trained on a massive library of real maintenance cases and appliance & boiler manuals to triage problems with expert precision.
Live Internet Access
Our AI isn't stuck in the past. Lettie can access live, up-to-the-minute data to check anything even weather reports that could affect a property.
Seamless WhatsApp Integration
No new apps or accounts for your tenants to download. Lettie works instantly on a platform UK tenants already use every day, providing a seamless, professional service.
Manuals On-Demand
Lettie has instant access to thousands of appliance and boiler manuals. It can provide specific, accurate guidance for a tenant's exact make and model, helping them self-solve simple issues.
See what your tenants will experience
Use your phone to scan the QR code or click the link below for a free demo on WhatsApp.
See exactly how Lettie handles a maintenance request from start to finish. Its free and It takes less than a few minutes.
See exactly how Lettie handles a maintenance request from start to finish. Its free and It takes less than a few minutes.
Use your phone to click the link below for a free demo on WhatsApp.
See exactly how Lettie handles a maintenance request from start to finish. Its free and It takes less than a few minutes.
See exactly how Lettie handles a maintenance request from start to finish. Its free and It takes less than a few minutes.
Simple, transparent pricing
Choose the plan that fits your portfolio. All plans include 24/7 AI triage, dashboard access, and full issue logging.
Starter Plan
£10/month
£5/month*
*50% off your first 3 months when you use coupon code: FIRST3
2 months free when you pay annually
Features:
Up to 2 Properties
Up to 3 Tenants per Property
AI Triage via WhatsApp
Automated Tenant Onboarding
Web Dashboard & Issue Log
AI Triage Reports
Most Popular
Professional Plan
£20/month
£10/month*
*50% off your first 3 months when you use coupon code: FIRST3
2 months free when you pay annually
Features:
Up to 8 Properties
Up to 5 Tenants per Property
AI Triage via WhatsApp
Automated Tenant Onboarding
Web Dashboard & Issue Log
AI Triage Reports
Portfolio Plan
£40/month
£20/month*
*50% off your first 3 months when you use coupon code: FIRST3
2 months free when you pay annually
Features:
Up to 24 Properties
Up to 8 Tenants per Property
AI Triage via WhatsApp
Automated Tenant Onboarding
Web Dashboard & Issue Log
AI Triage Reports
Lettie has completely changed how I handle tenant repairs. Every issue gets logged automatically, and I get a clear summary without chasing messages. It’s saved me hours of admin and given me the proof I need for compliance under the new Renters’ Rights Act. Genuinely one of the most practical tools I’ve added to my business.
Alan Bristow
Portfolio Landlord
Our family’s rental business has tried countless systems, and AskLettie is the first one that genuinely saves us time on maintenance issues. Tenant reports are handled instantly, and the documentation is spot-on for compliance. It’s quickly become an essential part of how we manage our properties. Thank you, Lettie!
Rose Marasco
Family Business
As a landlord, I take maintenance seriously - but keeping a full record used to be a nightmare. Lettie automatically tracks every message and repair, which is a huge help with the new Renters’ Rights Act standards. It makes it easy to show I’ve done everything by the book.
Ellie Lockhart
Professional Landlord
I only manage a few properties, so I don’t have a managing agent. AskLettie bridges that gap perfectly - it’s professional, easy to set up, and my tenants actually prefer it to ringing me. It’s worth every penny for the peace of mind.
Sam Adams
Private Landlord
Before using Lettie, I was getting calls and texts at all hours. Now everything goes through the chatbot - tenants get instant answers, and I get a tidy report. I didn’t realise how much stress this would remove. It’s like having a 24/7 property assistant that never sleeps!
Richard Daniels
Portfolio Landlord
Lettie has completely changed how I handle tenant repairs. Every issue gets logged automatically, and I get a clear summary without chasing messages. It’s saved me hours of admin and given me the proof I need for compliance under the new Renters’ Rights Act. Genuinely one of the most practical tools I’ve added to my business.
Alan Bristow
Portfolio Landlord
Our family’s rental business has tried countless systems, and AskLettie is the first one that genuinely saves us time on maintenance issues. Tenant reports are handled instantly, and the documentation is spot-on for compliance. It’s quickly become an essential part of how we manage our properties. Thank you, Lettie!
Rose Marasco
Family Business
As a landlord, I take maintenance seriously - but keeping a full record used to be a nightmare. Lettie automatically tracks every message and repair, which is a huge help with the new Renters’ Rights Act standards. It makes it easy to show I’ve done everything by the book.
Ellie Lockhart
Professional Landlord
I only manage a few properties, so I don’t have a managing agent. AskLettie bridges that gap perfectly - it’s professional, easy to set up, and my tenants actually prefer it to ringing me. It’s worth every penny for the peace of mind.
Sam Adams
Private Landlord
Before using Lettie, I was getting calls and texts at all hours. Now everything goes through the chatbot - tenants get instant answers, and I get a tidy report. I didn’t realise how much stress this would remove. It’s like having a 24/7 property assistant that never sleeps!
Richard Daniels
Portfolio Landlord
