Pricing for landlords
and letting agents

Every plan includes Lettie's AI on WhatsApp. Landlords start free with up to four properties. Letting agencies get a price for their portfolio and team, and can estimate it here.

Plans

Landlord plan

For landlords who let their own homes

Free for up to 4 properties, then £2.50 a property a month.

How many properties do you let?Type a number from 1 to 25.
Your monthly costFreeup to 4 properties

With 1 property, you pay nothing, and no card is needed.

No card until your fifth property. Month to month, and you can cancel at any time.

Agency plan

For letting agencies, block managers, organisations and landlords with 25+ properties

From £40 a month, priced on your properties and team seats. Set both here for an estimate.

PropertiesType a number from 5 to 1000.
Team seatsincludedType a number from 1 to 100.
Your estimate
£40a monthFor 5 properties and 3 seats.

We confirm your price before you commit, usually within a few hours on business days. Under 5 properties? We price smaller agencies too. Ask us

50% of repair cases are first reported outside 9am to 5pm, Monday to Friday. Lettie replies at any hour.Lettie data, Jun–Aug 2026

Compare the landlord and agency plans

Lettie's AI answers tenants on WhatsApp on both plans. The agency plan adds the contractor stages: inviting and chasing contractors, booking the visit and getting the landlord's sign-off. See what agencies get, or Lettie for landlords.

FeatureLandlord planFree for 4, then £2.50 a propertyAgency planFrom £40 a month
Tenants report on WhatsApp, with photos and video, or by emailIncludedIncluded
Urgency set, and simple fixes solved with the tenantIncludedIncluded
Alerts by WhatsApp, email or bothIncludedIncluded
A time-stamped record, with PDF exportIncludedIncluded
Certificates stored, with expiry remindersIncludedIncluded
Contractors invited by trade, chased and replacedNot on this planIncluded
Visits booked with the tenant on WhatsAppNot on this planIncluded
Quotes sent to the landlord for approval, by linkNot on this planIncluded
Lettie or your team, stage by stageNot on this planIncluded
Team roles and branchesNot on this planIncluded
Street, Arthur, agentOS, Apex27 and Loop, plus API and webhooksNot on this planIncluded
Your own WhatsApp number and brandingNot on this planAdd-on

Supporting over 10,000 tenants,
trusted by UK landlords

Google
5/5 on Google
  • “Our family’s rental business has tried countless systems, and AskLettie is the first one that genuinely saves us time on maintenance issues. Tenant reports are handled instantly, and the documentation is spot-on.”

    Rose Marasco

    Family Business

  • “As a landlord, I take maintenance seriously — but keeping a full record used to be a nightmare. Lettie automatically tracks every message and repair, which is a huge help with the new Renters’ Rights Act.”

    Ellie Lockhart

    Professional Landlord

  • “I only manage a few properties, so I don’t have a managing agent. AskLettie bridges that gap perfectly — it’s professional, easy to set up, and my tenants actually prefer it to ringing me.”

    Sam Adams

    Private Landlord

  • “Before using Lettie, I was getting calls and texts at all hours. Now everything goes through the chatbot — tenants get instant answers, and I get a tidy report. It’s like having a 24/7 property assistant!”

    Richard Daniels

    Portfolio Landlord

Report a broken boiler yourself

Scan or tap, send "My boiler's broken", and get the reply your tenants would.

Try it on WhatsApp

We only use your number to reply to you.

Questions
about billing

Is Lettie free for landlords?

Yes, for up to 4 properties, with no card and every feature on the landlord plan. From the fifth property, each one is £2.50 a month.

What counts as a property?

Each active property on your account. Archived properties are free. With six active properties, you pay £5 a month. From 25 properties, the agency plan suits you. Agency plans start from £40 a month, priced on your properties and team seats.

Do I need a card or a contract?

Not for your first 4 properties. You add a card when you activate the fifth, billed monthly in advance. Landlord plans run month to month. Agency terms are agreed with you.

Can I cancel?

Yes. Landlord plans cancel at any time from your dashboard and run to the end of the month you've paid for. Agency terms are agreed with you. Either way, your records stay yours to export.

How is agency pricing worked out?

Agency plans start from £40 a month, priced on your properties and team seats, plus your own number and branding if you want them. For example, 50 properties with 3 seats is £67.30 a month, 100 properties with 4 seats £119.80 and 250 properties with 5 seats £138 (from the pricing calculator, checked 10 Nov 2026). Paying yearly gives you two months free. We confirm your price before you commit. Under 5 properties? Ask us; we price smaller agencies too.

How does that compare with Fixflo?

Lettie has no portfolio minimum, and agency plans start from £40 a month. Fixflo lists its plans as price on request, plus a £75 monthly software fee, and its published minimum is 50 properties (fixflo.com, checked 9 Nov 2026).

Lettie and Fixflo side by side

Do tenants, contractors or an agency's landlords pay anything?

No. Tenants use WhatsApp. Contractors, and the landlords an agency manages for, open their job or approval link without paying for a Lettie account.

Start free, or get
your agency's price

Landlords start free today. Agencies, send us your estimate and CRM, and we'll confirm it.