Lettie

Guides for UK landlords and letting agents

Awaab's Law deadlines, how often each certificate is due and how long a repair can take, for rentals in England, plus practical AI for UK agencies. Each guide shows when its facts were last checked. For tenant-like manner and deposit disputes, see the blog.

Written by Calum Hopkins, founder of Lettie, AI property maintenance software for UK letting agents and landlords. Each law guide links the legislation and gov.uk pages it relies on.

All guides

Awaab's Law: who it applies to and the deadlines

Social landlords in England must make emergencies safe in 24 hours and investigate damp and mould in 10 working days. Private landlords aren't covered yet.

Repair law and certificatesFor social landlords, private landlords and letting agents · 6 min read · Checked 10 November 2026

See who it covers and the deadlines

  • How often does a landlord need a gas safety certificate?

    Gas every 12 months. An EICR at least every 5 years, or sooner if the report says. EPCs last 10 years. Alarms checked on the day each tenancy starts.

    Repair law and certificatesFor private landlords and letting agents in England
    6 min read · Checked 10 November 2026    See how often each one is due

  • How long does a landlord have to fix a boiler?

    There's no fixed number of days in a private tenancy in England. For a broken boiler, government guidance says a technician within 24 hours may be reasonable.

    Repair law and certificatesFor landlords, letting agents, and tenants waiting on a repair
    5 min read · Checked 10 November 2026    See the times for each repair

  • AI for estate agents and letting agents: practical UK uses

    AI can draft listings, answer routine enquiries, take tenant repair reports and organise admin. See which decisions stay with a person, and what to ask a vendor.

    Running an agencyFor estate and letting agency teams
    4 min read · Checked 10 November 2026    See the tools by job

Keep the dated record
these guides ask for

Lettie time-stamps every repair message, photo and decision, and reminds you before each certificate expires. Agency plans are priced on your properties and team seats. For landlords, Lettie is free for up to 4 properties.

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