Research and press

40.8%

more repair cases than the previous four-week average

58.1%

more properties reporting a maintenance issue that week

61.5%

more cases first reported out of hours that week

47.7%

of that week's cases first reported outside 9am to 5pm, Monday to Friday

Lettie data, 21–27 Oct 2026

50%

of repair cases first reported outside 9am to 5pm, Monday to Friday

73.1%

of heating and hot-water cases first reported out of hours

57.5%

of High or Emergency cases first reported out of hours

12.4%

of cases, at least, showed a previous or recurring problem

Lettie data, Jun–Aug 2026