A Fixflo alternative
for UK agents
Lettie is a Fixflo alternative for UK letting agents, from £40 a month with no portfolio minimum. Tenants report on WhatsApp, and Lettie's AI sets the urgency, chases your contractors and gets the landlord's approval.
| What is compared | Lettie | Fixflo |
|---|---|---|
| Tenants report | On WhatsApp | On a web portal |
| Contractors | Your own, chased for you | Your own, or a paid marketplace |
| Smallest portfolio | No minimum | 50 properties |
Fixflo facts from fixflo.com, checked 9 Nov 2026.
Where Lettie and
Fixflo differ
Both run repairs for UK letting agents. The difference is where tenants report, and how much of the job is done for you.
Fixflo facts are from fixflo.com (home, lettings pricing, integrations and Aidenn pages), checked 9 Nov 2026; Aidenn's functions rechecked 10 Nov 2026.
Where do tenants report?
- Lettie
- On WhatsApp, the app they already use, with photos and video
- Fixflo
- On a branded web portal
What does the AI do?
- Lettie
- Replies in seconds, reads photos, sets the urgency and solves simple fixes in the chat
- Fixflo
- Aidenn reads photos, diagnoses the fault, suggests make-safe fixes and writes a job report
Who runs the job?
- Lettie
- Lettie invites contractors, chases them, books the visit and gets landlord approval, at the stages you hand it
- Fixflo
- Your team, in Fixflo's workflow tools. Aidenn can send a contractor in an emergency
Whose contractors?
- Lettie
- Your own, invited by trade and chased for you
- Fixflo
- Your own, or its marketplace as a paid add-on
Which CRMs?
- Lettie
- Street, Arthur, agentOS, Apex27 and Loop
- Fixflo
- Reapit, Alto, Arthur, agentOS and more
Choose Lettie if
- Your tenants already message you on WhatsApp
- You want contractors and landlords chased for you
- You want no portfolio minimum
- You use Street, Arthur, agentOS, Apex27 or Loop
Fixflo may suit you if
As of 9 Nov 2026
- You run Reapit or Alto and want repairs inside it
- You need a marketplace to supply your trades
Fixflo pricing,
and what Lettie costs
Fixflo lists its plans as price on request. You can estimate Lettie's agency price online, from £40 a month.
- Lettie
From £40 a month
No portfolio minimum. We confirm your price before you commit. The landlord plan is free for up to 4 properties, then £2.50 a property a month.
Estimate your agency price- Fixflo
Price on request
For Basic, Essentials, Pro and Manager, plus a £75 monthly software fee. The minimum is 50 properties.
Fixflo prices are from fixflo.com/pricing/lettings, checked 9 Nov 2026.
Moving from Fixflo
to Lettie
Four steps, and we walk through each one with you.
Our team
We bring your data across
We migrate your Fixflo data for you, and if you use Street, Arthur, agentOS, Apex27 or Loop, Lettie imports your portfolio from it.
Your team
Add your contractors and rules
Add your contractors by trade. Choose the stages you hand Lettie, and who approves which quotes.
Your tenants
Get an invite on WhatsApp
You invite them from the dashboard, so the chat is there before the next repair.
Lettie
Key moment
Takes the next report
Your tenants' next repair comes in on WhatsApp. Lettie writes up the report and, once it's passed to your team, sends it to your CRM.
Agree which system finishes each open repair, and Lettie takes every new one.
Scan to try the demo
Report a broken boiler yourself
Scan or tap, send "My boiler's broken", and get the reply your tenants would.
Try it on WhatsAppWe only use your number to reply to you.
What agencies ask
before switching
Is there a Fixflo alternative for UK letting agents?
Yes. Lettie is a UK Fixflo alternative with no portfolio minimum, from £40 a month. Tenants report on WhatsApp, and Lettie's AI chases your contractors and the landlord's approval.
Tenants hear back in a median 26 seconds (Lettie platform data, Aug 2026). Lettie works with Street, Arthur, agentOS, Apex27 and Loop, and imports your portfolio from your CRM. See what agencies get.
Does Lettie work with Reapit or Alto?
How much does Fixflo cost?
Fixflo lists Basic, Essentials, Pro and Manager as price on request, plus a £75 monthly software fee. Its published minimum is 50 properties.
Source: fixflo.com/pricing/lettings, checked 9 Nov 2026.
Lettie has no portfolio minimum, and agency plans start from £40 a month. Estimate your agency price, and we'll confirm it.
We manage fewer than 50 properties. Can we use Lettie?
Yes. Lettie has no portfolio minimum, and agency plans start from £40 a month, priced on your properties and team seats. Estimate your price or ask for a quote.
Can we keep our own contractors?
Yes. Lettie works with the contractors you add, invites one by trade for each job, and moves to the next if one goes quiet. How contractor chasing works.
Can you move our data from Fixflo?
Yes. Our team moves your Fixflo data across for you, and if you use Street, Arthur, agentOS, Apex27 or Loop, Lettie imports your portfolio from it. Talk to us about your move.
Do tenants have to download anything?
No. Tenants message Lettie on WhatsApp, and in August 2026, 43% of their messages carried a photo or video. Contractors and landlords get a link that opens without a login. How WhatsApp reporting works.
What else do agencies use instead of Fixflo?
Plentific is an established option for housing providers and large portfolios. An out-of-hours call centre is another option for calls at night. Lettie suits agencies that want tenants on WhatsApp and the chasing done for them. How Lettie handles nights.
See what Lettie costs
for your portfolio
Estimate your agency price for your properties and team, and we'll confirm it.